Efficiently Manage People With Our Workforce Management System

A workforce management system is one of the leading tools used to monitor and engage the people who work for you. It has helped many businesses gain better insight and understanding into the needs of their people. As a result, it has allowed companies a better path in reaching their business goals by understanding how to motivate their people better.

The question now is - are you taking advantage of it?

The role of workforce management system in business operation

The workforce management industry, sometimes referred to as human capital management has seen its great share of progress in the past few years. What was once seen as a crude and tiresome process is now an efficient program. Most of this is possible with advancement in technology growing by leaps and bounds. Overall, technology has made life a lot easier and simpler on many levels from consumer needs to business programs.

As a result, you can mostly do away with boring training days where you need to know how to input manual calculations in managing your company’s workforce. There is less paperwork to fill out that seems to fill up your table every single day. A workforce management system can even help you minimize the time you spend meeting several people in a day.

The system also allows business owners the ability to make informed decisions especially those that concern their employees. It can be anything from knowing the number of people working at the moment, to the company’s turnover ratio, or even productivity metrics. These are some of the most crucial information owners need to move the company forward.

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Features of the system

One of the main goals of earlier versions of this system is to focus on employee availability, employee performance, and even output measurement. At the moment, it has now expanded to cover many more aspects of employee management. It now includes areas to help the business measure employee engagement and satisfaction covering many more facets of employee experience. Here are some of the features of a workforce management system you never knew you needed.

Dashboard overview

In any business operation, it is crucial to have access to real-time business data, especially workforce-related information. Not only does our dashboard overview provide you with this but it also gives you a comprehensive bird's eye view of employee movement. This could include employee shift or staff rostering and even leave plans. The product makes you see the bigger picture and give you data-driven insights. While you have employee data on the one hand, you can maximize business resources to meet those requirements on the other. The company is then able to efficiently assess and pivot to adjust to current employee needs. This improves the dynamics in the workforce and increases the effectiveness of operations within the company.

Staff Rostering System

Another advantage of an effective workforce management system is its ability to help you oversee and manage work shifts for your employees. Staff rostering is where you can monitor employee shift assignments including their leaves as well as working hours. With the goal of creating a balanced and equitable distribution of workload for employees, we use advanced optimization algorithms in the system. This accounts for various factors such as employee preference for shift work, specific skill sets, and considers time requirements between part-time and full-time staff. The system will automatically integrate legal compliance and even workload caps into the algorithm. The fact that employees are given the chance to input shift preferences and even incorporate manual requests or exchanges between staff members can help boost morale and job satisfaction in your company. More than employee satisfaction, it also fosters fairness and equity within your workforce. It also frees up management time to focus on more important aspects of the business and away from tiresome and manual shift scheduling tasks. Staff rostering also becomes more transparent for employees and errors are reduced with automation in place.

Time and Attendance

A crucial data you need to manage your workforce efficiently is their time and attendance in your company. This used to be a manual effort for both the employee and the company to monitor. In the past, it had to either be clocking in and out using pen and paper which was quite ineffective. Our product seamlessly integrates technology to ensure ease of use for both you and your employees when getting staff attendance tracking. It is not just a time-tracking software to attendance, but a comprehensive tool to manage your workforce.

Leave Management

Part of our staff scheduling feature is making sure that employees are able to request, schedule, and enjoy their annual leave. Leave management is one of the key factors that make a workforce management system a huge success for any company. It is also important to understand that this is a part of labor laws in Singapore. As such, it is a crucial detail to consider and integrate into the system. According to the Singapore Employment Act, annual leave is mandatory for business employees. This allows them to receive annual paid leaves which is based on the duration of their service with the company. Our product ensures paid annual leaves are accessible to your employees as well as other benefits that employment laws and regulations provide for. Much like an employee scheduling software or an employee scheduling app, our product helps you stay on top of staff rotation. This keeps the business compliant and employee morale high.

Analytics and Reporting

As HR managers or business owners, you are expected to make several business decisions on any given day. As such, it is crucial to have real-time data to make such decisions. A part of your decision-making tools includes workforce information that you can quickly access in real-time within our workforce management system. As a result, our product helps you confidently make informed decisions at any time.

Mobile App Access

Technology has given employees the ability to access our system in the palm of their hands. Our mobile app access allows them to efficiently manage their time and attendance with the help of geofence technology This is where a digital boundary using GPS or even RFID creates a digital set boundary within your premises. The technology is better improved by linking it to biometric verification making it more secure and cost efficient. Once you have defined this boundary, the technology allows you to create specific actions and automatically execute them when pre-program devices enter or exit the geofence area. As a result, it allows employees to clock in and out with only their mobile devices. On top of this, there is no need to install expensive physical systems to capture time in and out with biometric verification because it is integrated into the system already. You can even make modifications as you go along. It can be changing the range of the geofence to removing or adding employees to the list. Security in your premises is further enhanced when you are able to make modifications when needed. With the biometric verification acting like a 2-factor authentication for your employees, you are certain that only authorized personnel are on your company's premises. Needless to say, this feature provides accurate timekeeping and streamlined attendance tracking for the company and even alerts you to missed schedules by your employees. This makes our Mobile App Access an efficient, cost-friendly, and secure tool in our Workforce Management System.

System Integration Capability

The efficiency of our product comes from the fact that it easily integrates into other departments within your company. The staff attendance tracking, rostering system, and even leave scheduling system information can easily be accessed by HR, finance, payroll, legal, and other departments. One example is you get to pick out scheduling conflicts quickly and address them accordingly. It can even improve your payroll software as you input attendance data from the system. This gives company-wide decision-makers the data they need to ensure efficient business operations.

Company Benefits of Workforce Management System

As a business owner, an effective workforce management system also brings a unique set of benefits that you can take advantage of. Here are some of them work looking into.

Increased efficiency with employee scheduling

As beneficial as it is for your workforce to have employee scheduling software, employee attendance tracking, and even a rostering system done automatically, the company greatly benefits from this product feature. This is because the technology allows the business to keep overhead expenses down especially labor costs without sacrificing the efficiency of workforce management. In the past, staff availability was an issue because it required a lot of people, investment in numerous pieces of equipment, and countless hours of training. All those just to manage the company’s employees and attendance data, employee work schedules, and even team schedules. Not to mention that they might still be using Excel spreadsheets as their main employee scheduling software tool. Now, our workforce management solutions give you the ability to enjoy the efficiency of the system with lower labor costs and only a select few people in the office. This keeps overhead costs manageable.

Cost Savings

With the way the system integrates labor laws in Singapore as well as compliance requirements, you are able to effectively cut down unnecessary costs. Our product keeps you one step ahead of mandatory labor requirements. As a result, not only does it give you high employee satisfaction, it also keeps you away from legal penalties with compliance assurance. A perfect example is providing employees with government-mandated annual leave. This is based on their employment tenure. Missing out on this could make your company pay fines which could be avoided.

Enhanced Compliance

One of the constant things in the world is change and labor laws are no exemption. Employment laws are designed to provide a formal structure for employers and employees in a workplace. More than fines and penalties, violation of these laws could lead to license revocation and other punitive action. But within this framework, there are constant reforms and amendments that you have to keep track of. The good thing about it is that our product is able to keep up with these changes. This ensures compliance for your business and keeping away from costly fines and penalties related to labour costs.

Scalability

Our system can be used whether you are a startup company, a medium-sized business, a small enterprise, or even if you are already a large corporation. The scalability of our system does not impact its ease of use for your company. You get the same features and benefits across the board helping you run efficient business operations.

Employee Satisfaction

One of the biggest challenges for businesses nowadays is keeping employee morale at a high level. A big part of this is trying to keep up with scheduling and leave requests. Our product's staff scheduling and rostering system is easy to use and helps employees put in their preferences for schedule and leave applications in real-time. With your access and management oversight, you have the tools in your hands to make schedule and roster changes as you go along. You can quickly check employee availability and current leave requests and provide fast feedback. This can contribute to a high staff morale within your company.

Real-time Updates

Our workforce management system is not a stagnant program that is stuck in the past. It is able to adapt to changes in real time. This is important because you never know how quickly you need to make changes and make business decisions so you can move forward with your operation safely

Other features you need to know

There are a few more features you need to be aware of.

Staff Appreciation

Our product also features staff appreciation. This feature allows you to create customizable awards to recognize employees in your business This can be anything from acknowledging perfect attendance, recognizing employees who have no late records, and others. You can even make this announcement company-wide to enhance the award.

Knowledgebase

The system also allows you to save important company documents which can be accessed by your employees. It could be materials such as tutorials, FAQs, and even policy guidelines. They can even become self-service tools to assist employees within your company with self-learning, advancement, and even problem-solving.

Support Ticketing

You also have a support ticketing system to manage issues and employee requests. This is a prioritized queue giving you the chance to address those that need your most immediate attention. You can manage several workforce issues such as scheduling conflicts, employee hours, task management, and even arrange shift swaps.

Staff Chat

Staff chat is also a great feature giving employees real-time individual or team communication within your company. This can be an excellent tool for collaboration and quick inter-department problem-solving alternatives and enhance communication across the board. These are some of the benefits that our workforce management system provides so you can focus on scaling up and growing your company more efficiently. To know more, contact .....

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